Terms of Service

Last updated · May 11, 2026 · v1.0

These Terms govern the use of the Factoo mobile application (the “App” or “Service”), operated by Naan Projects, a project of Narciso Rubio and Antonio Angosto (natural persons, Spain). By signing up and using the App, you accept these Terms in full. If you do not agree, do not use the App.

1. Service description

Factoo is an invoice generation tool for personal and non-official professional use. The App lets you create, store and share professional-looking invoices using the data you provide.

Important — tax scope: Factoo is designed for personal and internal management use. The invoices generated do not include the elements required by mandatory e-invoicing systems such as Verifactu (Spain), Factur-X (France), FatturaPA (Italy) or ZUGFeRD (Germany). If your business activity requires compliance with those frameworks, you must use a certified invoicing program. Factoo does not replace an officially certified invoicing solution.

2. Account and user responsibility

• You are responsible for maintaining the confidentiality of your password and all activity under your account.
• You agree to provide accurate and up-to-date information when signing up and configuring your issuer profile.
• You must notify us immediately of any unauthorized use of your account.
• You are responsible for the client data you enter in the App and must ensure you have a valid legal basis to process it (consent, contract, etc.).

3. Subscriptions, plans and payments

Factoo operates on a freemium model with a limited free plan and paid subscription tiers (Starter, Pro, Business) with monthly or annual fees.

• The free plan allows issuing up to 5 invoices per month at no cost. Additional invoices (up to a monthly cap of 20) can be unlocked by watching rewarded ads.
• Subscriptions are processed through Google Play Billing (Android) or, in the future, Apple App Store (iOS). We are subject to each store's payment policies.
• Prices shown in the App reflect the store price for your region and local currency. They may vary between regions.
• Auto-renewal: subscriptions renew automatically at the end of each period (monthly or annual) unless you cancel at least 24 hours before the end of the current period.
• Cancellation: you can cancel your subscription at any time from your device's subscription settings (Play Store or App Store). Cancellation takes effect at the end of the current billing period; you retain access until then.
• Refunds: refund policies follow Google Play or Apple App Store rules as applicable. Factoo does not process payments directly and cannot issue refunds on its own. To request a refund, contact the relevant store.
• Free trial: if you opt into the 7-day free trial of a Pro plan, no charge is made during the trial period. If you do not cancel before the end of the trial, the charge for the first billing period will be applied.

4. Acceptable use

By using Factoo, you agree not to:

• Use the App for unlawful, fraudulent, or rights-infringing purposes.
• Attempt to access accounts, data or systems that do not belong to you.
• Reverse engineer, decompile or attempt to extract the source code of the App.
• Deliberately overload our systems with abnormal request volumes.
• Use Factoo to issue false, fictitious or tax-evasion-oriented invoices.
• Impersonate another person or entity when entering issuer data.

5. Intellectual property

The App, its code, design, brand, logo and all graphic elements are property of Naan Projects (Narciso Rubio and Antonio Angosto) and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, personal, non-transferable license to use the App on your personal devices, subject to these Terms.

You retain full ownership of the data you enter in the App (issuer data, clients, invoices). Factoo claims no rights over the content of your invoices.

6. Limitation of liability

The App is provided “as is” and “as available”. To the maximum extent permitted by applicable law:

• We do not warrant that the App will be error-free, uninterrupted or meet specific expectations.
• We are not liable for data loss arising from misuse of the App, uninstallation or device loss. We recommend making regular backups (share or download your invoices as PDF).
• We are not liable for the content of the invoices you generate or their fiscal validity in your jurisdiction. You determine what to include in each invoice and under which regulations.
• Our total cumulative liability to you for any claim arising from your use of the App is limited to the amount you have paid to Factoo in the twelve (12) months prior to the event giving rise to the claim.

Nothing in these Terms limits liabilities that cannot be excluded by law (e.g., willful misconduct, gross negligence, harm to health or life caused by our negligence).

7. Termination

You may stop using the App and delete your account at any time from the profile. We reserve the right to suspend or cancel your account without prior notice if you seriously or repeatedly breach these Terms.

After termination, we will retain issued invoices for the period legally required by Spanish law (5 years), anonymized where possible. The rest of your personal data will be deleted within 30 days.

8. Modifications

We may update these Terms to reflect changes in the App, applicable laws or our business practices. If changes are material, we will notify you at least 30 days in advance by email or in-app notice. Continued use after the new Terms take effect is deemed acceptance. If you disagree, you can cancel your account before that date.

9. Governing law and jurisdiction

These Terms are governed by Spanish law. For any dispute arising from your use of the App, the parties submit to the courts of the consumer's domicile where applicable. If the user acts as a business, the courts corresponding to the App owner's domicile in Spain shall apply.

If you are a consumer resident in the European Union, you may also use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.

10. Contact

• Email: naan.projects@outlook.com